Counseling, or psychotherapy, is a confidential, supportive space where students can better understand themselves, navigate challenges, and build skills to support their emotional well-being. Whether you're managing stress, adjusting to university life, working through relationship concerns, or facing a difficult situation, counselors are here to listen without judgment and help you explore your thoughts, feelings, and goals. Rather than telling you what to do, counselors work alongside you to help you gain clarity, develop healthy coping strategies, and make decisions that align with your values and needs.
If you're experiencing a crisis or need immediate support, counselors are available to provide same-day assessments whenever possible. You can also reach the Wellness Exchange hotline at +86-21-2059-9999, available 24 hours a day, 7 days a week. A trained counselor can connect you with professional support for urgent concerns as well as everyday challenges that may be affecting your well-being.
Possible topics for counseling include:
- Depression
- Homesickness
- Stress
- Anxiety
- ADHD
- Alcohol or Drugs
- Eating Concerns
- Academic Anxieties
- Roommates and Friendships
- Romantic Relationships
- Sexual Concerns
- Family Problems
- Suicidal Thoughts
- Identity
Make an Appointment
To set up an appointment, please come and visit us at the West Building, 4th Floor. Alternatively, you can make an appointment by calling 2059 5353.
Psychiatry Referrals
If psychiatric medication and management are required, Health Center personnel can also make referrals to outside psychiatrists covered by insurance and affiliated with local hospitals.
Wellness Exchange
The Wellness Exchange is your key to accessing New York University's extensive health and mental health resources.
You can call a confidential, English-language hotline (+86-21-2059-9999), available 24/7, to speak with a trained professional familiar with the NYU Shanghai community. They can provide support for everyday challenges and health-related concerns, and connect you with appropriate local resources.
If you're not comfortable speaking in English, you may ask for a translator. Some topics might include medical issues, academic stress, sadness, sexual assault, anxiety, alcohol use, sexually transmitted infections, eating, and weight concerns. The hotline is also available if you just need to talk or want to call about a friend.
For after-hours (before 9:00 a.m. or after 5:30 p.m. local time) emergencies or support services, call Campus Safety at 021-2059 5500.