Technology Services

NYU Shanghai Information Technology Services strives to provide high quality and reliable solutions that enable seamless connectivity, in alignment with the university’s academic mission.

The Service Center is your one-stop solution for IT support. Explore online support options below, or visit the IT front desk in Room 427 for walk-in services.



  • Shanghai IT provides various type of virtual machines options that can be used for academic and administration purposes

    Eligibility

    NYU Faculty, Staff

    Cost

    This service is free, but the license of the OS working on the virtual machine might be covered by the user. Users may apply for Microsoft Imagine to get the OS for research/academic purposes.

    Accessing the service

    Please fill out the Request Form

    Get help



  • HPC Specialized team can help design network integration and system infrastructure within academic labs, also support you to conduct world-class in research labs

    Eligibility

    NYU faculty and staff, and faculty-sponsored students

    Cost

    This service is available at no charge

    Accessing the service

    Please fill out the Request Form

    Get help

    FAQs & others

    • Computing and Storage Facilities

    • Storage

    • Software Package

 

Walk-in Support Center

Room 427, Front desk

Mon-Thu: 8:30am - 9:00pm

Fri: 8:30am - 5:30pm

shanghai.it.help@nyu.edu

Hotline: +86 (21) 2059 5555

Scan the QR code in Wechat 


Suggestion Box

 

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