Contact Us

Hotline (24/7): + 86 21 2059 5500
Email: shanghai.safety@nyu.edu
Address: E118 New Bund Campus, 567 West Yangsi Rd., Pudong New District

Campus Safety Contact Card


NYU's Emergency Notification System

In line with NYU' global network, Campus Safety has implemented an emergency notification system utilizing text messaging and email to alert all students, faculty, and staff of developing incidents that may impact campus operations. For more details, please visit this webpage.

Medical Emergencies

Medical Emergencies

Campus Safety is here to help with calling an ambulance or taxi for medical emergencies. You can find us on campus in the New Bund Campus or in any of the residence halls. Security guards at the residence halls are trained to help in case of both emergency and non-emergency situations.

Life-threatening Situations

  1. Call the police (110) and/or an ambulance (120).
  2. Call Campus Safety at +86 21 2059 5500 and provide the following information:
    • Location and address
    • Contact Number
    • Gender of person/persons involved in the emergency
  3. Campus Safety will help the emergency response team access campus, and bring them to the exact location of the medical emergency.


Non-life Threatening Situations

  1. Call Campus Safety at +86 21 2059 5500.
  2. Provide us with your contact number.
  3. Campus Safety will arrange an ambulance or taxi to transport you to the medical facility of your choice.
  4. Campus Safety can assist with medical transportation 24/7.