Multi-factor Authentication (MFA) is a two-step verification protocol that ensures that only you can access your NYU account.
Who is this service available to?
The NYU Shanghai community, including students, faculty, staff, and other users with Campus Cards
How can users access this service?
Enroll in Multi-Factor Authentication (MFA) and install the Duo Mobile app
* Review supported devices for Duo Mobile app installation
Need help?
- Submit a request on support.nyu.edu
- Send a request through WeChat
- Email to shanghai.it.help@nyu.edu
- Visit the IT Service Center: Room N525 @ New Bund Campus