Emergency Support

Emergency Contact








+86 21 2059 5500


Room 118, Academic Building

NYU Shanghai

Medical Emergencies

Public Safety always helps with calling for an ambulance or taxi reservation for medical emergencies.

This service is available at both the Academic Building and the Residence Halls. You can call us any time at +86-21-2059-5500 or come to our Command Center (Academic Building room 118) to ask for help.

In the residence halls, our security guards are trained to help in case of both emergency and non-emergency situations.

Life Threatening Situations


  1. Call 120 or 110.
  2. Then notify Public Safety at +86 21 2059 5500 and provide the following information:
    - Building Location
    - Flat or Office Number
    - Contact Number
    - Whether aided is male or female
  3. Public Safety will assist the medical response team with access to campus and accompany them to the exact location of the medical emergency.
Non-Life Threatening Situations


  1. Call Public Safety at +86 21 2059 5500.
  2. Provide Public Safety with your contact number.
  3. Public Safety will then notify the ambulance or taxi and secure a vehicle for transport.
  4. Public Safety will notify you when the vehicle is available and will transport you to the medical facility of your choice.
  5. Public Safety is available to assist with medical transportation 24 hours a day, 7 days a week.
NYU Shanghai


Contact Us

Hotline: +86 21 2059 5500

Email: shanghai.publicsafety@nyu.edu

Address: Room 118, Academic Building