Wellness Services

Counseling

Counseling - or psychotherapy - is a professional relationship that focuses on personal problems. The counseling relationship differs from both social friendships and patient-doctor contacts. Unlike friends, counselors are able to be objective; they are not involved in your daily lives. Unlike most doctors, counselors don't give specific advice or tell you what to do. Instead, they serve as skilled listeners who help you to clarify issues, discover your true wishes and feelings, and deal effectively with problems.

Set up an Appointment:

To set up an appointment, please come and visit us in Room 605, Academic Building. Alternatively, you can make an appointment by calling us at 2059 5353.
If there is an emergency, please call The Wellness Exchange hotline at 2059 9999 at anytime. This hotline is available 24 hours a day, 7 days a week.

Crisis Intervention

Counselors provide a safety net for students in crisis situations and can perform same-day counseling assessments. The Wellness Exchange hotline (+86-21-2059-9999 or +1-212-443-9999) is available 24 hours a day, seven days a week. Hotline counselors will put you in touch with a professional who can help you address day-to-day challenges as well as other health-related concerns.

Psychiatry Referrals

Psychiatric medication evaluation and management referrals are provided to outside psychiatrists affiliated with local hospitals and covered by your insurance. 

Wellness Exchange

The Wellness Exchange is your key to accessing New York University's extensive health and mental health resources designed to address your needs.

 

You can call a private hotline (+86-21-2059-9999 or +1-212-443-9999), available 24 hours a day, seven days a week, which will put you in touch with a professional at the campus in New York City who can help to address day-to-day challenges as well as other health-related concerns. These professionals are familiar with the NYU Shanghai campus and can connect you with appropriate local resources.

 

If you're not comfortable speaking in English, you may ask for a translator. Some topics might include medical issues, academic stress, sadness, sexual assault, anxiety, alcohol use, sexually transmitted infections, eating, and weight concerns. The hotline is also available if you just need to talk or want to call about a friend.

 

After-hours (before 9:00 a.m. or after 5:00 p.m. local time) emergencies or support services are also available by contacting the resident assistant on duty or professional student-life staff on duty via the Department of Public Safety.