NYUCard Services

About NYUCard

The NYUCard is a must for all NYU Faculty, Staff and Students. The NYUCard should be carried at all times while on campus. The card, which identifies you as Faculty, Staff or Student, entitles you to various privileges and potential uses on campus. Your NYUCard entitles you to access Academic Building, Residence Hall, as well as campus transportation. Your NYUCard also allows you to access your NYU Printing service and acts as a stored value card to purchase food in the canteen located on B1 and the cafe located on 2F in Academic Building.

Do Not Lend This Card to Anyone at Any time for Any Reason.

You can be subject to disciplinary proceedings if you are involved in fraudulent use of a NYUCard.

 

On NYUCard
The month and year expiration date printed below your photo on your NYUCard represents the date on which your NYUCard will automatically expire.

If you are a current, registered student and the date on your NYUCard has expired or is about to expire, you must have the Registrar's Office update your information in order to have a new card issued to you.

For employees and affiliates, you must have Human Resources update your information, in order to be issued a replacement NYUCard. Electronic access privileges are assigned on a semester basis and are based on several factors; therefore, your card may not work even if the card date is valid.

Common reasons for your electronic access privileges to be deactivated are unenrolling from classes, not being enrolled in the current semester, or by no longer being a matriculated NYU student. Please check with the Command Center for a status update.
If you separate from NYU for any reason, you must return your card, which is the property of the University, to the Card Center prior to your departure in order to avoid the assignment of any future fees.
In addition to several important telephone numbers on the back of your NYUCard, your University ID and NetID are located above the barcode.

 

NYUCard Center

The NYUCard Center located in Command Center of Public Safeting in room 118 of the Academic Building is open 24/7. The NYUCard Center staff can assist you by producing new ID cards, generating replacement ID cards, and addressing any access-related issues that you might experience.

● To request a new NYUCard, please bring with you government issued identification with a current photo (e.g. a passport), and your N number or NetID.

● Community members who need to replace a lost NYUCard will have the CNY100 replacement fee billed by cash.

It is important to not punch a hole in your NYUCard, since the NYUCard is a proximity card that includes a microchip and an antenna, punching a hole in your card will damage the microchip or antenna, rendering it unreadable.

 

NYUCard Replacement

NYUCard is lost or stolen:

A. Go to Room B10 in the basement to alert the cafeteria staff that your card is missing. They will hold the money on your account.

B. Go to the NYU Shanghai Command Center in room 118 of the Academic Building. On the provided iPad please input:

Your card type (e.g. student, faculty, staff, etc.)

Full Name

NetID

Contact phone number

Whether the card was lost or stolen

C. You will receive a confirmation email from Public Safety once you submit the application form. Please make sure the information you provide is accurate and correct.

D. There is a 100 RMB fee to replace your NYUCard. Please bring the fee in cash to the Bursar’s office in Room 1062, where you will be given an official receipt.

  If your card is stolen and you obtain a police report (or incident information slip) from the police department, the fee can be waived.

E. Bring the official receipt to the Command Center in room 118 and give it to the specialist there. You will be issued a new card within 2 business days.

F. Once you have the replacement card, please bring it to IT Services in room 427 to have the printing capabilities refreshed.

 

NYUCard is damaged or expired:

A. Follow the same steps as if card was lost or stolen.

B. You must present the damaged or expired card when ordering a replacement in order to exchange for a new one.

There is no fee to replace a damaged or expired card.

 

Access Control with Existing Card when Coming from other Campuses

 

For Faculty:
If you are coming to teach at NYU Shanghai and would like your access card to work here on campus, please speak to command center.

You do NOT need a new card, your current ID will work.
If your spouse or immediate family are coming to Shanghai with you and will need access to the campus building or use of NYU Shanghai services, a special ID card can be arranged for them. This card will allow them access to the shuttle services and the campus buildings.

For Students:
If you are coming to study away at NYU Shanghai, please talk to your command center about setting up your ID to operate here in Shanghai. This will allow you to get into and out of the campus building and dorms, as well as use the shuttle services provided and store value for purchasing meals in the canteen. 
The month and year expiration date printed below your photo on your NYUCard represents the date on which your NYUCard will automatically expire.

If the date on your NYUCard has expired or is about to expire, you must have the Registrar's Office update your information, in order to have a new card issued to you.  Electronic access privileges are assigned on a semester basis and are based on several factors; therefore, your card may not work even if the card date is valid. Common reasons for your electronic access privileges to be deactivated are disenrolling from classes, not being enrolled in the current semester, or by no longer being a matriculated NYU student. Please check with Command Center for a status update.

For Employees And Affiliates:
All employees and affiliates can obtain a new or replacement NYUCard by visiting the Command Center in room 118 of the Academic Building.

Employees or affiliates at a study away site should consult with their Global Academic Center coordinator to obtain a replacement card. Please talk to command center about setting up your ID to operate here in Shanghai. This will allow you to get into and out of the campus building and dorms, as well as use the shuttle services provided and store value for purchasing meals in the canteen. 
The month and year expiration date printed below your photo on your NYUCard represents the date on which your NYUCard will automatically expire. If the date on your NYUCard has expired or is about to expire, you must have Human Resources update your information, in order to be issued a replacement NYUCard. Please check with the Command Center for a status update.

 

Should you have any question, please contact the Command Center 24/7 at  +86-21-2059 5500 or shanghai.idcard-group@nyu.edu.