Ying Rong

Ying Rong
Adjunct Professor of Operations Management and Business Analytics

Ying Rong is an Adjunct Professor of Operations Management and Business Analytics at NYU Shanghai. He is concurrently a Professor in the Management Science department at Shanghai Jiao Tong University Antai College of Economics and Management, where he has taught since 2010. Rong holds a PhD and MS in Industrial and Systems Engineering from Lehigh University and a BS in Electronic Engineering from Shanghai Jiao Tong University. His research, specializing in service operation, operations in emerging business models, and supply chain management, has been widely published and recognized with grants and awards. 

Select Publications

  • Chu, L., Y. Rong and H. Zheng, 2020. Strategic Benefit of Request for Quotation, Forthcoming at Operations Research
  • Li, S., K. Chen, and Y. Rong, 2020. The Behavioral Promise and Pitfalls in Compensating Store Managers, Management Science, 66(10), 4359-4919
  • He, L., Y. Rong, and Z.-J. M. Shen, 2020. Product Sourcing and Distribution Strategies under Supply Disruption and Recall Risks, Production and Operations Management, 29(1), 9-23
  • Luo, J., Y. Rong, and H. Zheng, 2020. Impacts of Logistics Information on Sales: Evidence from Alibaba, Naval Research Logistics, 67(8), 646-669
  • Feng, X., Y. Rong, Z.-J. M. Shen and L. V. Snyder, 2020. Pricing During Disruptions: Order Variability versus Profit, Forthcoming at Decision Sciences


  • PhD, Industrial Engineering
    Lehigh University
  • MS, Industrial Engineering
    Lehigh University
  • BS, Electrical Engineering
    Shanghai Jiao Tong University (上海交通大学)

Research Interests

  • Service Operation
  • Operation in Emerging Business Models
  • Supply Chain Management
  • Data-Driven Optimization
  • Empirical Study